Landlords Info Tenants Info Properties

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Landlords Info Tenants Info Properties

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property lettings

Tenants Info

Guide Properties Insurance Register Now


--- STOP PRESS ---    Further properties taken on in last few days.    Phone us now for full details of these and other properties on 01749 572254

We let and manage furnished and unfurnished flats and houses throughout Somerset and Wiltshire. 

Please click on 'Properties' above to view a shortlist, although our stock changes daily and you should contact us for current availability or to register your requirements. 

Please note that for your safety and peace of mind -

  • All of our managed properties are gas safety register certified, checked for electrical safety, energy performance certified and furniture is fire safety checked.

  • Security deposits (bonds) are held in accordance with the government approved tenancy " Deposit Protection Service" 

You can use the menu bar above to find other related information.

Prima Lettings is a Member of the following bodies and organisations:

Client Money Protect CMP005843

PRS Logo  PRS001662
The Property Redress Scheme    

DPS Logo
The Deposit Protection Service 


Guide for Tenants

Finding a property
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. We regret that we cannot always assist DSS claimants. Our tenancies are granted for a minimum term of 6 months.

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property
Once you have decided on a property, you will need to reserve it by paying a 'holding deposit'  equivalent to one week's rent. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

As a minimum we will require satisfactory references from your employer and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents are normally quoted calendar monthly, and payable monthly in advance. All rents are payable by bank standing order to our company bank account. 

During the tenancy
The tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity, Broadband and Telephone costs, including installations if desired.

A refundable security deposit capped at 5 weeks rent, where the annual rent is less than £50,000 or six weeks rent if annual rent is more than £50,000

This is held in the deposit protection service account to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. 

Permitted charges in accordance with the Tenant Fee Act 2019:

A hoding deposit of one weeks rent, refunded from first months rental.

Rent: Payable in advance on the 1st day of the month.

A refundable security deposit capped at 5 weeks rent, where the annual rent is less than £50,000 or six weeks rent if annual rent is more than £50,000

Early Termination When Requested by the Tenant(s): A charge not exceeding the financial loss experience by the Landlord(s) 

Default Charge for Late Payment of Rent: Limited to interested charged at 3% above Bank of England base rate, when rent is more than 14 days in arrears.

Charges for the reasonably incurred costs for the loss of keys/security devices: £10 for the first key & £6 for any other additional key

Changing the tenancy related paperwork after the commencement of the tenancy £50.00 

Prima Lettings charge No VAT.

Fees are non-refundable if you withdraw.

All fees payable by BACS and must be cleared funds prior to Move in.

Prima Lettings is a Member of the following bodies and organisations:

The Property Redress Scheme   CMP Client Money Protection

The Deposit Protection Service 


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Insurance - for Tenants

We are able to offer a variety of insurance policies for both landlords and tenants, including the following -

Up to your selected sum insured for damage to your household furniture, equipment, furnishings, clothing and personal possessions whilst in your home (excludes business equipment).

Landlord's Contents
Up to £2,500 for accidental damage to your landlord's contents, fixtures & fittings for which you are responsible.

Personal Possessions
Up to your selected sum insured for loss or accidental damage to your clothing, watches, jewellery, spectacles, other valuables (excluding mobile telephones) and pedal cycles whilst away from your home anywhere in the UK or whilst temporarily elsewhere in the world. Theft from unattended vehicles must be from a locked boot.

Further details are available on request.

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